Privacy policy

This Privacy Policy governs the manner in which Deltra collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.deltra.ai website and application ("Site"). This privacy policy applies to the Site and all products and services offered by Deltra.

Personal identification information

We may collect information about you when you visit our Sites or use the Services, including the following:

Registration information – When you create an Account or use the Services, we may require you to provide us with your name, telephone number, and email address to create an Account.

Identity Verification information – We may require you to provide us with additional Personal Information as you use the Services which we may use in collaboration with service providers acting on our behalf to verify your identity to manage risk as required under applicable law.

Transaction and experience information – When you use the Services, we may collect information about the transaction, as well as other information associated with the transaction such as amount placed for a purchase/sale order. This information may include your digital wallet address, Internet protocol (IP) address, cookie identifiers, details about your device, geo-location information, Internet service provider, and other information about how you use the Services. These information would be collected to facilitate the Services we provide.

Other information we collect related to your use of the Services – We may collect additional information, including email address, telephone number, mail address from or about you when you communicate with us, contact our customer support teams or respond to a survey. Such information will be collected to maintain contact with you and to provide the Services.

How we use collected information

Deltra collects and uses Users personal information for the following purposes:

To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.

To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To provide customer support - We may use your data to respond to your requests, resolve disputes, and troubleshoot problems.

To process transactions - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails - The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

To comply with our obligations and to enforce our terms of services - We may use data to make sure it complies with all applicable laws and regulations.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Do we share personal information

Unless you agree or are required by law, we will not sell, rent, or trade your personal information to any third party, unless specified in the privacy policy. If you have any questions, or if you think Deltra does not comply with this privacy policy, please contact us.

Changes to this privacy policy

Deltra has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. You agree to indemnify Deltra from any liability, loss, claim and expense, including attorney fees related to your breach of these terms of use or use of the services and information provided on the website.

Payment Information

The Application relies on third parties to process subscription payments, so the Application necessarily must share identifying information with the relevant payment processor in order to know which account the payment will be applied to. We do not otherwise store any of your payment information. All payments are processed by Google LLC or Apple, Inc. as merchant of record (collectively, the “Resellers”). As the payment process is entirely and independently carried out by the Resellers, you submit the relevant payment details directly to the Reseller.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Deltra.ai Mail: hi@deltra.ai